BROOKFIELD, WI (May 06, 2024) – Global talent acquisition partner Cielo was identified as a Leader in NelsonHall’s NEAT vendor evaluation for Next Generation RPO. This is the ninth straight time Cielo’s achieved this position.

The NEAT evaluation assesses RPO providers on their success in offering rapid benefits and shaping clients’ future talent acquisition capabilities. Cielo’s latest placement highlights its significant strengths in helping clients adapt quickly to changing market conditions by providing the right strategic talent solutions at the right time.

Jeanine Crane-Thompson, Principal HR Research Analyst at NelsonHall said: “Cielo’s positioning as a Leader within NelsonHall’s Next Generation RPO NEAT reflects its collaborative approach and commitment to driving strategic impact and operational excellence, managing change, and incorporating experience-centric digital platforms for its clients. Cielo’s introduction of its Digital Accelerators in 2023, which combines AI with industry expertise to power better outcomes and experiences for candidates and clients, best demonstrates its forward-thinking approach.”

Through NelsonHall’s NEAT vendor evaluation process, Cielo highlighted its key strengths in delivering value, including:

  • Continued focus and evolution of its innovative solutions, specifically the introduction of Digital Accelerators to drive greater TA efficiencies, recruiter performance, and data-driven insights
  • Breadth and capability of its Consulting offerings, as well as its modular RPO services (known as TA Optimizers) to make sure clients have the solutions they need when and where they need it.
  • Investment in its strategic accounts team and internal talent development programs so employees’ specialty expertise and skills keep pace with the market.

“It’s wonderful to receive this glowing recognition, which demonstrates Cielo’s ability to help our clients stay resilient – no matter the headwinds,” said Marissa Geist, Cielo’s CEO. “We take our commitment to creating better talent experiences for all seriously, investing in industry expertise and rapidly advancing technologies like AI to deliver better outcomes for clients around the globe.”

Since the NEAT Assessment’s inception in 2014, Cielo has achieved a Leader ranking in every category, including Overall, Innovation in Services, and Innovation in Technology/Tools.

About NelsonHall and NEAT vendor evaluation
NelsonHall is the leading global analyst firm dedicated to helping organizations understand the 'art of the possible' in digital operations transformation. With analysts in the U.S., U.K., Continental Europe, and Asia, NelsonHall provides buy-side organizations with detailed, critical information on markets and vendors (including NEAT assessments) that helps them make fast and highly informed sourcing decisions. And for vendors, NelsonHall provides deep knowledge of market dynamics and user requirements to help them hone their go-to-market strategies. NelsonHall’s analysis is based on rigorous, all-original research, and is widely respected for the quality and depth of its insight.

NEAT is NelsonHall’s vendor evaluation and assessment tool, a method by which sourcing managers can strategically evaluate vendors at the onset of the screening process. Positioning as a “Leader” is based on a combination of analyst assessments, primarily around measurements of the ability to deliver immediate benefit; and feedback from interviewing of vendor clients, primarily through measurements of levels of partnership and ability to meet future customer requirements.


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