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Retail & consumer – high volume RPO

Retail challenges change fast. Our support scales with you.

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Better retail hiring starts here

Retail success depends on people: your candidates, your customers, your team. With deep retail and consumer expertise, Cielo helps you attract, hire and retain the talent that powers great customer experiences. We give brands the talent, technology and recruiting expertise to win — whether you're ramping up for peak season, managing multi-site expansions, or hiring at scale without sacrificing quality.

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Industry depth. Broad expertise.

People will drive your business forward, and we know how to find them. We serve retail and consumer companies in the following industries:

  • Hospitality: Restaurants, lodging and resorts, travel agencies and services, and accommodations.
  • Retail & luxury: From apparel and furniture to pet products and toys. Our partnerships extend to luxury retailers, as well.
  • Transportation services: Airlines, airports and air services, and rail, bus and taxi providers.
  • Leisure sports & recreation: Recreation, entertainment, sports, tourism and related products.
  • Packaged goods: Food, beverage, cosmetic and cleaning product providers.

Your retail hiring challenges. Our proven support.

How we help you

Retail hiring is complex — high volume, tight timelines, seasonal spikes, and constant pressure on store managers. Our retail RPO solutions are built to meet those realities head-on.

Control costs, minimize risks

Optimize your retail hiring investment with models designed for consistency and performance:

  • Predictable pricing models that deliver ROI from day one

  • Risk-sharing partnerships aligned to hiring outcomes

  • Flexible solutions that reduce fixed recruiting costs

Reliability that powers retail performance

Consistency matters when you’re hiring across stores, regions and seasons:

  • Dedicated recruitment teams with deep retail and consumer industry expertise

  • Transparent SLA reporting that locks in accountability

  • 100% candidate engagement standards that protect your brand reputation

Scale retail hiring without compromise

Expand to meet your business needs without missing a beat:

  • Surge hiring and capacity management for seasonal peaks, promotions and new store openings

  • Multi-site deployment that maintains brand and process consistency nationwide

  • High-volume recruiting technology using mobile-first, automated workflows

Drive excellence with data and Workday

Workforce analytics built into an easy-to-use technology ecosystem:

  • Real-time visibility into retail recruiting metrics that matter

  • Predictive insights that improve retention and frontline performance

  • Seamless Workday recruiting integration to maximize your TA technology investment

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The toolkit for your success

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High-Volume RPO

Mobile technology and intelligent automation deliver qualified candidates at scale.

Programmatic advertising reaching candidates where they are

Assessment technology for better job fit

Interview self-scheduling reduces time-to-hire

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Recruitment Process Outsourcing (RPO)

A dedicated team fills roles faster, attracts top talent, and boosts efficiency.

End-to-end recruitment support from sourcing through onboarding

Employer brand stewardship delivering consistent candidate experiences

Store manager relief so they can focus on sales and operations

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TA Strategy & Transformation consulting

Turn talent acquisition into your competitive advantage.

Process optimization, identifying quick wins and long-term improvements

Technology implementation for Workday and other platforms

Future-state roadmaps, aligning talent strategy with business objectives

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Digital Accelerators™

AI-powered solutions that improve outcomes and experiences.

Cielo Source & Engage prioritizes the best talent from major platforms

CLO.ai transforms time-consuming tasks into faster, better results

Cielo Insights generates actionable intelligence for recruitment and retention

Retail recruiting expertise. Proven results.

See how leading retail and consumer brands partner with Cielo to reduce turnover, improve speed-to-hire, and scale smarter.

Case study

Red Wing Shoes: Transforming turnover and hiring at scale

RPO partnership turned low retention and inefficiency into impact:

  • 30% reduction in new hire turnover rates within one year

  • 51% of hires from indirect sources, accessing untapped talent pools

  • Store managers freed to focus on sales and employee engagement

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Case study

Consulting success: Technology-driven optimization

Strategic consulting delivered measurable outcomes across industries:

  • 85+ strategic recommendations for high-volume hiring transformation

  • 100+ recruiters trained on new ATS technology

  • Future-state roadmaps with clearly defined ROI for global clients

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Why partner with Cielo?

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A retail-minded recruiting approach

The best candidates often look like your best customers. We design hiring experiences that reflect your brand — in-store, online and at every touchpoint.

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High-volume recruiting made personal

Our high-volume retail recruiting strategies deliver candidate experiences that remind applicants why they love your brand and why it's the perfect place to work.

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True partnership, personified

Our teams become an extension of your organization, bringing insider knowledge, hands-on commitment, and transparent accountability to every interaction.

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Ready for what’s next in retail hiring?

As the world’s #1 RPO provider, Cielo helps retail and consumer brands like yours hire smarter, scale faster, and adapt with confidence. With deep retail expertise, advanced workforce analytics, and a risk-managed approach, we deliver results today — and flexibility for what’s next.

We're frequently asked...

  • Hospitality: Restaurants, lodging and resorts, travel agencies and services, and accommodations.
  • Retail & luxury: From apparel and furniture to pet products, toys and luxury retailers.
  • Transportation services: Airlines, airports and air services, plus rail, bus and taxi providers along with transportation infrastructure.
  • Leisure sports & recreation: Recreation, entertainment, sports, tourism and related products, vehicle rentals, sports teams, amusement parks and fitness facilities.
  • Packaged goods: Food, beverage, cosmetic and cleaning product providers.
  • Consumer services: From childcare and cleaning services to landscape and photography services.

Cielo specializes in high volume recruitment for retail and consumer employers. Through our High Volume RPO offering, we deliver:

  • Programmatic advertising
  • Assessment and matching
  • Interview self-scheduling
  • Nurturing and communication
  • Reporting and insights

In addition to high volume recruitment, we also provide Consulting services to level up your talent acquisition strategy. Our services include:

The four main challenges facing retail and consumer companies are:

  • High labor costs: In a job seeker’s market, good talent comes at a high cost. The cost is even higher for talent with specialized skills.
  • Upskilling workers: Consumer markets leaders recognize that differentiated customer experiences start with superior employee experiences that motivate talent.
  • Incorporating AI: Retailers are rapidly introducing AI to streamline their processes. That means they need workers with technical skills – or the capacity to learn them.
  • A rise in input costs: The retail and consumer industry is battling against rising input costs that make it harder to prevent pass-through to consumers.

Working with a partner like Cielo, which has experts in both talent acquisition and the retail industry, will help you overcome these challenges. Because remember, having the right talent is core to your business success. We make retail recruiting more efficient and effective. We’ll help you create better experiences and outcomes – for candidates and hiring managers in the retail space.

High volume recruitment is a strategy where an employer hires many applicants, often hourly talent, within a short period of time. Working with a talent acquisition partner is a great way to overcome common challenges that accompany high volume recruitment, including high competition for talent and an inconsistent candidate experience.

At Cielo, our High Volume RPO solution offers your business:

  • A technology-first approach to high volume recruiting
  • A dedicated support team to ensure your ongoing success
  • The ability to scale effectively with your seasonal business needs
  • Artificial intelligence to incorporate science into the selection process
  • Ease of use and time savings with a mass recruitment process
  • Integration into existing talent acquisition systems
  • Reporting and visibility for senior stakeholders
  • High-volume recruitment sourcing and recruitment strategies

Retail recruiting is the process of finding, attracting, and hiring quality candidates to fill roles in a retail organization. Often, this involves high volume recruitment – recruiting large volumes of candidates, often hourly, that are the right fit for the team and company.

Retail recruiting presents unique challenges: high competition for talent, difficulty in managing candidate experience, hiring is often left to managers with many other tasks, to name a few. Working with a partner like Cielo, which has experts in both talent acquisition and the retail industry, will make retail recruiting more efficient and effective. We’ll help you create better experiences and outcomes – for candidates and hiring managers in the retail space.

Cielo’s High Volume RPO solution gives you everything you need for high volume recruitment. Find your top talent by combining mobile technology and intelligent automation to hire them at volume, speed and scale. This high-volume strategy delivers a great candidate and hiring-manager experience.