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Business services & insurance recruitment

Our business is knowing yours

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We know your industry, we know your business.

At Cielo, we’re the best in the business at finding the right person for a job. We’re well versed in the trends, challenges and pain points our clients encounter, so we pinpoint the talent to drive success. Perhaps your workforce is aging or there’s a lack of skilled workers. Is information still siloed throughout your company? From insurance and banking to business and professional services, we dive deep into your industry to build custom solutions. Finance RPO to banking talent and more, we’ll help you find and retain top people so you can thrive, no matter the challenges you face.

Benefits you’ll gain include:

  • More candidates showing up to interviews
  • Decreased time to fill
  • Reduced time from offer accept to start date
  • Lower hiring costs
  • More qualified candidates
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Who we serve

Insurance providers – Business, personal and health insurance providers, from property to travel and more

Business services – Companies that provide support services to businesses, from call centers and debt collectors to security firms and commercial cleaners

Professional services – Companies that provide support services, including accounting and finance, legal, IT, HR, business operation and consulting services

Consumer & commercial banking – Financial institutions that accept deposits from the general public, as well as real estate and holding companies

You have challenges. We have solutions.

Business services solutions

Talent Acquisition

Unique hiring challenges call for custom solutions.

Cielo’s offerings are purpose-built for your organization, so you can:

  • Fill positions faster
  • Attract higher-quality candidates
  • Deliver exceptional candidate experiences
  • Make the hiring process more efficient
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Consulting

Insurance recruitment requires strategy.

Finance recruiting requires strategy. With Cielo’s consultants, you’ll transform any and all areas of the talent function through:

  • TA Strategy & Transformation
  • HR Technology
  • Employer Branding & Talent Marketing
  • Diversity, Equity & Inclusion
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Digital Accelerators

Artificial intelligence is the future of talent acquisition.

With Cielo’s Digital Accelerators, you’ll unlock the potential AI holds for your organization:

  • Equip your in-house talent acquisition team with the newest tools
  • Personalize the candidate experience with ease
  • Win top talent, faster than your competitors
  • Combine AI with world-class human expertise and intelligence
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Search

Finding the right talent costs energy, time and money.

With Cielo, we make the search easy and fruitful – for any type of visionary leader:

  • Professional and Executive Search identifies and hires for a particular senior-level role.
  • Project Search fills senior and professional roles during tight timelines and temporary surges.
  • Executive Search Outsourcing leverages a search team for ongoing support to identify leadership talent.
  • Research & Insight generates actionable reports with competitor insight, hiring intel and talent mapping.
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Our people

Barry Diamond headshot

Barry Diamond

Senior Vice President – Business Development, Cielo

Holly Russell headshot

Holly Russell

Senior Vice President – Client Services, Retail, Consumer & Business Services, Cielo

Seamless hiring

I was very impressed with how seamless the hiring process was in the virtual world.

Account Manager
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Raising the bar

It is so nice to see the progress that is being made year over year. I am impressed and delighted to see how the bar continues to be raised with our strategic partnership.

Rob Navarrete (he/him), Global Service Delivery and Transformation Recruitment Leader Willis Towers Watson (WTW)

Adaptation to meet business objectives

Cielo has truly evolved into an integral extension of our organization. They have successfully adapted their service delivery model to align with our specific needs and have provided the account leadership we need to meet our objectives.

Head of Talent Acquisition Global BPO Provider
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It’s our business to know yours

We know the pain points – and the solutions – of every industry we serve, including:

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Business services

Cultivate a culture of collaboration and turn scarce skills into your new baseline

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Manufacturing

Revive apprenticeship and eliminate your skills shortage

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Life sciences

Find the right specialists by accelerating digital and analytics hiring

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Healthcare

Address staffing shortages with financially sustainable tactics

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Technology & media

Create new talent, don’t compete for it

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Retail & consumer

Champion advanced skills by becoming a world-class employer brand

We're frequently asked...

Insurance, business support services, professional services (financial services), consumer & commercial banking are all included in business services. Cielo supports recruitment for each of these industries, including insurance recruitment and financial recruitment. See how one global services provider increased the rate of candidates showing up for interviews by 10% with Cielo’s support.

To find the experts that move your business forward, partner with the company that’s moving talent acquisition forward: Cielo. With us, you’re getting recruitment solutions built by experts from business services and its subindustries. We understand the motivations of banking talent. We know which finance recruitment or insurance recruitment strategies uncover the best candidates.

Whatever your talent acquisition needs, Cielo has the expertise, experience and solutions to meet them. We have an entire suite of talent acquisition solutions, including Talent Acquisition, Consulting, Search, and Digital Accelerators™.

Set your company apart in a competitive market with our business services expertise and commitment to continually seeking new ways to help you illuminate talent.

While the business services industry includes a variety of subindustries, they share similar trends and challenges, including:

  • Aging workforce in some industries, such as insurance
  • Attracting early talent
  • Leveraging technology and AI is a primary concern for several industries, and companies who are late to embrace it will be challenged
  • Proving the value of HR, particularly in financial services
  • Hiring and/or retaining talent comfortable with advances in technology
  • Embracing data analytics and transforming antiquated business architecture

Working with a leading talent acquisition partner, such as Cielo, is a great way to help you overcome these challenges and incorporate the latest advancements into your TA process. We have the proven expertise, technology and process to accelerate your TA strategy.

Finance recruitment is the practice of finding the best talent in financial services. That sounds simple. But to attract and retain this talent in an increasingly competitive market, companies need an agile, flexible finance recruitment strategy that’s rooted in industry insights. That’s exactly what Cielo delivers. Check out how Kleinwort Hambros’ RPO partnership with Cielo brought the financial services company the diverse, early talent needed for business success.

Insurance recruitment is critical for business success, especially since it’s predicted that 50% of insurance employees will retire by 2028. Recruiting the right people for the right roles will determine whether your company keeps up with rapidly advancing technologies (like generative AI) and meets organizational goals. After all, people are at the heart of any business. Cielo streamlines insurance recruitment and offers tailored solutions that’ll help your organization captivate a new generation of insurance talent.

Recruitment Process Outsourcing – RPO for short – helps find banking talent faster and boost talent acquisition efficiency with dedicated support. From sourcing to onboarding, this full-service offering gives you accountability to deliver on your business outcomes. Typical results include lower operational costs, better experiences, reduced turnover, higher agility and flexibility, and increased offer acceptance.

With Cielo, you have five RPO models to help you earn banking talent:

  • Enterprise RPO covers it all: sourcing, interviewing, hiring and onboarding
  • Hybrid RPO supports a precise location or business unit; combines your processes with our recruiters
  • Project RPO for a specific number of hires in a short timeframe
  • Modular RPO uses our TA Optimizers™ to augment your strategy where and when necessary
  • High Volume RPO for high-volume hiring at the speed, scale and cost you need without compromise

See how we partnered with a leading European investment bank create an innovative virtual internship program to maintain a flow of top junior talent.