A global biotech leader was ready to scale, but their old tech was stuck in the past. They teamed up with Cielo to cut through the noise, using AI and Workday to swap manual paperwork and clunky spreadsheets for streamlined automation. The result? They simplified their global hiring and won back 480 recruiter hours. Here’s how they did it.
Challenges
Breaking free from legacy limits
A leading global biotechnology company was ready to scale, but their recruitment tech was holding them back. Relying on a patchwork of outdated systems, manual spreadsheets, and PDF-based offer letters, the team faced significant hurdles in hiring velocity.
With inconsistent workflows across international markets, recruiters were bogged down by administrative "busy work" rather than finding top talent. To reach their global growth goals, they needed to ditch the friction and transform their Workday ecosystem into a high-performance engine.
Solutions
Modernizing the talent journey
The company recognized that to scale globally, they needed to move beyond manual spreadsheets and fragmented systems. By partnering with Cielo, they transformed their Workday ecosystem into a streamlined, AI-powered recruitment engine.
Key shifts included:
Embracing AI:
They became early adopters of Paradox AI, automating the heavy lifting of interview scheduling.
Cutting the clutter:
By moving offer letters directly into Workday, they eliminated the need for manual PDFs and third-party tools.
Precision hiring:
The team implemented custom questionnaires to pre-qualify candidates faster, ensuring they spent time on the right talent from the start.
Results
The transformation didn't just change the process; it reclaimed time for the team and accelerated their ability to hire global talent.
Impact by the numbers
Decrease in scheduling time
The company automated their interview coordination with Paradox AI, reducing the time spent on scheduling by 91% and reclaiming 480 recruiter hours.
Faster offer generation
By moving offer letters directly into the Workday ecosystem, the organization cut offer generation time by more than half to create a more seamless candidate experience.
Minutes saved per screen
The implementation of custom pre-qualification questionnaires allowed the recruitment team to save up to 15 minutes per candidate screen.
Unified global standard
The company established a unified global standard across international markets, replacing fragmented legacy systems with a single, high-performance Workday engine.
Through a partnership with Cielo, the company also realized significant cost savings by eliminating third-party assessment of vendors and reducing administrative overhead across their global markets.
Building for global scale
The company achieved its goal: to build a future-proof talent foundation. By tapping into Cielo’s deep Workday ecosystem expertise — from Paradox AI and DocuSign integrations to custom-built questionnaires — they created a unified global standard that works for every market.
This phased rollout ensured that while the tech was sophisticated, the adoption was simple. Today, the organization isn't just keeping up with global talent needs; they stay ahead of them with a Workday environment that evolves as fast as they do.
About the client
The company is a leading global biotechnology organization dedicated to discovering, developing, and delivering innovative human therapeutics. Headquartered in California, the organization operates in approximately 100 countries and regions worldwide, focusing on areas of high unmet medical need and leveraging advanced technology to reach more patients and improve health outcomes.
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