How much are unfilled roles costing your hospital?

Oct 18, 2014 Updated Jul 18, 2022

Unfilled roles affect patient care, employee engagement and have a significant financial impact. In this era of reform, healthcare organizations need quality talent, in the right places, at all times.

To truly measure the overall impact of healthcare talent on your bottom line, there is one critical business indicator: Total Cost-Per-Vacancy (CPV).

This article delves into the direct and indirect impacts of unfilled roles and includes a worksheet that can be used to calculate total CPV for your organization.

How much are unfilled roles costing your hospital?

Healthcare providers simply cannot afford an inefficient workforce. Salaries, wages and benefits represent 55-65% of total operating expenses for hospitals and health systems. Unfilled roles affect patient care and have a significant financial impact. In this era of reform, organizations need quality talent, in the right places, at all times.

Direct and indirect financial impacts

• Increases travelers and agency usage
• Increases contract salaries
• Increases overtime costs and premium pay
• Increases misuse of staffing incentive/bonuses
• Increases need for international recruitment