Business services RPO
TA solutions for the banking, insurance and business services industries
Our business is knowing yours
Benefits of RPO for business services
We know your industry, we know your business.
At Cielo, we’re the best in the business at finding the right person for a job. We’re well versed in the trends, challenges and pain points our clients encounter, so we pinpoint the talent to drive success. Perhaps your workforce is aging or there’s a lack of skilled workers. Is information still siloed throughout your company? From insurance and banking to business and professional services, we dive deep into your industry to build custom solutions. When you partner with Cielo for business services RPO, we’ll help you find and retain top people so you can thrive, no matter the challenges you face.
Benefits you’ll gain include:
- More candidates showing up to interviews
- Decreased time to fill
- Reduced time from offer accept to start date
- Lower hiring costs
- More qualified candidates
Who we serve
Insurance providers – Business, personal and health insurance providers, from property to travel and more
Business services – Companies that provide support services to businesses, from call centers and debt collectors to security firms and commercial cleaners
Professional services – Companies that provide support services, including accounting and finance, legal, IT, HR, business operation and consulting services
Consumer & commercial banking – Financial institutions that accept deposits from the general public, as well as real estate and holding companies
Talent Acquisition
Unique hiring challenges in banking, insurance and business services call for custom solutions.
Cielo’s offerings are purpose-built for your organization, so you can:
- Fill critical roles faster, even in highly regulated environments
- Attract top-tier candidates for finance, risk and compliance positions
- Deliver an exceptional candidate experience that reflects your brand
- Make the hiring process more efficient with technology-driven solutions and workforce strategies
Consulting
Business services recruitment requires strategy.
Effective recruiting in business services, finance, and insurance demands more than filling roles. It requires a strategic, scalable approach. With Cielo’s RPO consultants, you can transform every area of your talent acquisition function through:
- TA Strategy & Transformation to align hiring with regulatory and market demands
- HR Technology that streamlines compliance and enhances the candidate experience
- Employer Branding & Talent Marketing to attract top talent in competitive business services, financial and insurance sectors
Digital Accelerators
Artificial intelligence is transforming talent acquisition in banking, insurance and business services.
With Cielo’s Digital Accelerators, you’ll unlock the power of AI for your organization:
- Equip your in-house talent acquisition team with advanced tools for compliance and efficiency
- Personalize the candidate experience for high-demand roles such as risk, finance and operations
- Win top talent faster than your competitors in highly regulated markets
- Combine AI insights with world-class human expertise for smarter hiring
Search
Finding the right talent costs energy, time and money.
With Cielo, we make the talent search easy and fruitful – for every critical leadership need
- Professional and Executive Search secures senior-level experts who drive business growth, compliance and risk management.
- Project Search delivers skilled professionals for urgent hiring needs, regulatory initiatives, mergers and acquisitions and seasonal workforce demands.
- Executive Search Outsourcing provides a dedicated recruitment team for ongoing leadership acquisition, succession planning and governance roles.
- Research & Insight delivers actionable market intelligence, competitor benchmarking and talent mapping for banking, insurance and business services sectors.
Business services case studies
Our people
Experts in business services RPO
Holly Russell
Senior Vice President – Client Services, Cielo
Holly Russell
Senior Vice President – Client Services, Cielo
Seamless hiring
Account ManagerI was very impressed with how seamless the hiring process was in the virtual world.
Adaptation to meet business objectives
Head of Talent Acquisition Global BPO ProviderCielo has truly evolved into an integral extension of our organization. They have successfully adapted their service delivery model to align with our specific needs and have provided the account leadership we need to meet our objectives.
Industry insights
We're frequently asked...
Insurance, business support services, professional services (financial services), consumer & commercial banking are all included in business services. Cielo supports recruitment for each of these industries, including insurance recruitment and financial recruitment. See how one global services provider increased the rate of candidates showing up for interviews by 10% with Cielo’s support.
To find the experts that move your business forward, partner with the company that’s moving talent acquisition forward: Cielo. With us, you’re getting recruitment solutions built by experts from business services and its subindustries. We understand the motivations of banking talent. We know which finance recruitment or insurance recruitment strategies uncover the best candidates.
Whatever your talent acquisition needs, Cielo has the expertise, experience and solutions to meet them. We have an entire suite of talent acquisition solutions, including Talent Acquisition, Consulting, Search, and Digital Accelerators™.
Set your company apart in a competitive market with our business services expertise and commitment to continually seeking new ways to help you illuminate talent.
While the business services industry includes a variety of subindustries, they share similar trends and challenges, including:
- Aging workforce in some industries, such as insurance
- Attracting early talent
- Leveraging technology and AI is a primary concern for several industries, and companies who are late to embrace it will be challenged
- Proving the value of HR, particularly in financial services
- Hiring and/or retaining talent comfortable with advances in technology
- Embracing data analytics and transforming antiquated business architecture
Working with a leading talent acquisition partner, such as Cielo, is a great way to help you overcome these challenges and incorporate the latest advancements into your TA process. We have the proven expertise, technology and process to accelerate your TA strategy.
Finance recruitment is the practice of finding the best talent in financial services. That sounds simple. But to attract and retain this talent in an increasingly competitive market, companies need an agile, flexible finance recruitment strategy that’s rooted in industry insights. That’s exactly what Cielo delivers. Check out how Kleinwort Hambros’ RPO partnership with Cielo brought the financial services company the diverse, early talent needed for business success.
Insurance recruitment is critical for business success, especially since it’s predicted that 50% of insurance employees will retire by 2028. Recruiting the right people for the right roles will determine whether your company keeps up with rapidly advancing technologies (like generative AI) and meets organizational goals. After all, people are at the heart of any business. Cielo streamlines insurance recruitment and offers tailored solutions that’ll help your organization captivate a new generation of insurance talent.
Recruitment Process Outsourcing – RPO for short – helps find banking talent faster and boost talent acquisition efficiency with dedicated support. From sourcing to onboarding, this full-service offering gives you accountability to deliver on your business outcomes. Typical results include lower operational costs, better experiences, reduced turnover, higher agility and flexibility, and increased offer acceptance.
With Cielo, you have five RPO models to help you earn banking talent:
- Enterprise RPO covers it all: sourcing, interviewing, hiring and onboarding
- Hybrid RPO supports a precise location or business unit; combines your processes with our recruiters
- Project RPO for a specific number of hires in a short timeframe
- Modular RPO uses our TA Optimizers™ to augment your strategy where and when necessary
- High Volume RPO for high-volume hiring at the speed, scale and cost you need without compromise
See how we partnered with a leading European investment bank create an innovative virtual internship program to maintain a flow of top junior talent.