BROOKFIELD, WI (September 27, 2023) – Global talent acquisition partner Cielo has again placed in the top three across all categories on the 2023 HRO Today’s RPO Baker’s Dozen Customer Satisfaction Ratings. The ranking is proof of Cielo’s ever-expanding services and commitment to client success by way of innovative solutions. Cielo is the No. 1 healthcare RPO partner – for the 10th consecutive year, No.1 for Breadth of Service, and the No. 2 RPO provider in the world.

“To again be rated by our partners as a leader in Recruitment Process Outsourcing (RPO) – I couldn’t be more proud of what we’ve accomplished and what’s on the horizon. The recognition for Breadth of Service shows our clients are energized by the innovation and amplified results seen with our flexible, scalable offerings like TA Optimizers™, Consulting and Search,” says Marissa Geist, Cielo’s CEO.

Cassie Pike, Cielo’s Executive Vice President – Healthcare, adds, "Cielo lights the path forward in RPO – especially in healthcare. Our unparalleled industry expertise allows us to consistently deliver quality talent for leading health systems and healthcare providers. It’s a privilege to play a role in delivering exceptional patient care through these partnerships.”

Cielo continues to redefine what talent acquisition success looks like across the board, regardless of industry or location. As companies race to gain top talent in today’s ever-changing market, Cielo’s next-generation solutions will allow clients to continue winning the best candidates and create maximum business impact.

“Cielo is a trailblazer and dominant force in the RPO industry. Their future-focused approach to talent acquisition solutions, dedication to outstanding service, and ability to solve complex TA challenges with their RPO services consistently place them at the top,” says Elliot Clark, CEO & Chairman of SharedXpertise. “Cielo continues to lead the RPO industry in healthcare year after year and be a pace-setting strategic RPO partner for all industries globally.”

This latest recognition reinforces Cielo’s reputation as a visionary and people-focused partner. Cielo has also been named a Leader on Everest Group’s 2023 RPO PEAK Matrix® for 11 years in a row, and a Leader in analyst NelsonHall’s NEAT RPO vendor evaluation for eight consecutive years. 

About the ranking 
HRO Today’s Baker’s Dozen rankings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey. In order to determine an overall ranking, we analyze results across three subcategories: service breadth, deal sizes and quality. Using a predetermined algorithm that weighs questions and categories based on importance, we calculate scores in all three subcategories as well as an overall score. The rankings are based on those scores. While we do not claim that our methodology is the only viable ratings program available, we do vouch for its statistical validity.

About Cielo 
Cielo is the world’s leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Recruitment Process Outsourcing, Executive Search, Contingent Workforce Solutions and Consulting services. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition. Learn more at