LONDON (23 November 2023) – Global talent acquisition partner Cielo has solidified its position as a global industry leader, placing second in EMEA and eighth in APAC on the 2023 HRO Today’s RPO Baker’s Dozen Customer Satisfaction Ratings.
The survey, conducted by HRO Today, ranks the top providers of RPO in EMEA and APAC based on customer satisfaction surveys. Cielo had already secured the No. 1 spot as the Global Recruitment Process Outsourcing (RPO) partner for Breadth of Service, No. 2 for Quality of Service, and the No. 2 RPO provider in the world earlier in the year.
The most recent awards in EMEA and APAC are testament to Cielo’s dedication and success in delivering innovative, sector-led thinking, and customer-centric solutions in different regions.
“We are delighted to be consistently recognised as a leader in RPO by our clients across different regions. These accolades showcase the outstanding accomplishments of our team in these areas, understanding the wants and needs in different geographies and ensuring we’re the right partner to answer them,” said Marissa Geist, CEO at Cielo. “To be on the list in EMEA and APAC again is a reflection of our commitment to providing high-performance results that meet our clients' growing needs."
This placement in APAC is especially significant for Cielo as it comes on the back of a continued focus and investment in the region. Its commitment to APAC is already being recognised in numerous places as Cielo also recently won Gold at the HR Vendor of the Year awards in Malaysia. Two industry awards in quick succession are recognition of the success the organisation is seeing for its efforts to support businesses across the APAC region.
Geist continues, “Our specialist knowledge within the industry that we localise for the different markets, enables us to supply high-quality talent to customers consistently – and we look forward to growing our dedication to outstanding service across the globe in 2024.”
This latest recognition reinforces Cielo’s reputation as a people-focused partner – being recognised as a Leader on Everest Group’s 2023 RPO PEAK Matrix® for 11 consecutive years and a Leader in analyst NelsonHall’s NEAT RPO vendor evaluation for eight years in a row.
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About the ranking
HRO Today’s Baker’s Dozen rankings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey. In order to determine an overall ranking, we analyze results across three subcategories: service breadth, deal sizes, and quality. Using a predetermined algorithm that weighs questions and categories based on importance, we calculate scores in all three subcategories as well as an overall score. The rankings are based on those scores. While we do not claim that our methodology is the only viable ratings program available, we vouch for its statistical validity.
Cielo is the world’s leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators™ services. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition. Learn more at cielotalent.com.