What is Recruitment Process Outsourcing (RPO)?

Many people hear “Recruitment Process Outsourcing” and think of a staffing firm or headhunters. But what Cielo offers goes far deeper than that, letting you partner with experts to design and execute a customized talent acquisition and recruitment process that delivers exceptional business results. We work as one with your internal team to transform your approach to getting the talent you need when you need it.

Download Cielo's Definitive Guide to Recruitment Process Outsourcing.

RPO isn’t for quick fixes or one-off hires. We go all-in with you, embedding our talent experts within your organization, living your values while protecting and promoting your employer brand. Our high-tech meets high-touch approach to RPO pairs the industry’s most advanced, integrated technology with important moments of human interaction. You will have high-quality candidates at the speed and scale you need them, all while satisfying candidates and hiring managers.

Industry analysts explain how organizations can benefit from Recruitment Process Outsourcing.


Discover the answers to your frequently asked questions about Recruitment Process Outsourcing.

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Looking to transform your talent acquisition with a high-tech meets high-touch approach?

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Recruitment Process Outsourcing models

Each organization has unique talent challenges. Perhaps you need to shorten your time to fill, or you have obstacles to providing a positive candidate experience. Whatever your recruiting challenges may be, Cielo will work with you to assess your situation, uncover the true core issues, and build an RPO solution best suited for your needs and goals.

Typically, these recruiting solutions fall into three different types of partnerships.

Enterprise RPO

Sourcing, engaging, interviewing, hiring, branding, onboarding … you name it, Enterprise RPO covers it. This full-service offering is for when you want to completely transform your talent acquisition and recruitment, partnering with us as we design and implement your customized solution. You’ll receive full accountability from us and our embedded recruitment team, who will work with you and be responsible for achieving your specific business and talent goals.

Hybrid RPO

Hybrid RPO is ideal when you want RPO service support for a specific location, business unit or critical position within your company. In this type of partnership, we complement your current recruitment processes with a dedicated team of recruiters. They will live and breathe your culture, mission and values while giving your Human Resources team the flexibility it needs to focus on strategic business objectives.

Project RPO

Project RPO is an ideal solution for when you need a certain amount of hires within a very short, and very strict, timeline, and your internal team is already stretched to the limit. In this partnership, Cielo assumes responsibility over the recruitment life cycle. Cielo focuses on balancing quality and quantity to make sure your talent demands go from your biggest worry to your proudest achievement.

An RPO partner can help centralize your hiring efforts. So whether you need full-time employees, contingent workers or a mix of both, candidates will receive a seamless experience and hiring managers will have a sustainable model that can flex and scale with hiring needs.

The next normal

Transforming talent acquisition operating models for cost savings and flexibility

RPO technology

Getting the most from your technology investments while trying to keep up with the latest and greatest technology – artificial intelligence, machine learning, virtual reality – can seem like an impossible task. When you have Cielo in your corner, you’ll get a partner that has built unmatched expertise in recruiting solutions through technology with experience, innovation and RPO solutions. We have designed a flexible technology platform, called Cielo TalentCloud, to enable great experiences and insights to accelerate recruiting performance.

RPO Technology

The Cielo difference: Bridge Preemployment team

Delivering a meaningful, positive candidate experience extends far beyond making the offer. There are still details like reference checks, background checks, drug screens and more to attend to, and each one needs to be handled quickly and professionally to keep your new employee engaged and excited to come work for you. Cielo’s Bridge Preemployment team takes care of all these steps, delivering an amazing high-touch new hire experience that will leave them ready to hit the ground running on day one.

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Global reach

As RPO grows as an industry around the world, we are increasing our global footprint to allow us to provide truly region-specific solutions to fuel your competitive advantage. We know the nuances of your region, from the language candidates speak to which social media networks they prefer to the relevant legislation that affects recruitment.

We use our global expertise to deliver the talent you need, where and when you need it.

Asia Pacific

Asia Pacific

Latin America

Latin America

Middle East & Africa

Middle East & Africa

North America

North America

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