LONDON (November 21, 2018)Cielo, one of the world’s leading strategic Recruitment Process Outsourcing (RPO) partners, won Recruitment Team of the Year at the 2018 HRO Today Services and Technology Association Awards for its work with global telecommunications company O2.

Cielo and O2’s nine-year partnership is most notable for its strategic nature and for exceeding expectations, making year on year improvements on core Key Performance Indicators, including sourcing 97% hires via non-agency channels. In addition to managing the recruitment process, Cielo enables internal mobility, supports the hiring of graduates and assists with strategic and operational workplace planning.

Seb O’Connell, Managing Director of EMEA and APAC at Cielo, said, “We are extremely proud that our partnership with O2 and specifically our ability to innovate solutions for them has been selected as the winning entry. Our dedicated team of discipline-specific individuals work tirelessly on behalf of our clients, so I’m delighted that their hard work and talent has been recognized!”

In addition, Cielo also received top rankings in the HRO Today 2018 RPO Baker’s Dozen for the third consecutive year in the EMEA region, including ranking No.1 in “breadth of service.” These rankings are based on annual customer feedback from qualified HR professionals across multiple categories.

“I am very proud of our teams around Europe for their commitment to delivering exceptional service to our RPO clients,” O’Connell said. “We are honored to have received such tremendous feedback around working with Cielo and our ability to innovate and deliver recruitment solutions of the highest caliber.”

“We have always valued our partnership with the team at Cielo,” added Sarah Harvey, CFO at Giffgaff, part of the O2 group. “Hiring new people is a really collaborative process from first contact to final offer and our new hires have always been so impressed by the team and it doesn't stop after the new recruit is hired. Cielo takes a genuine interest in how people are getting on once they've started the role, which makes the next hire that much easier.”

Hear more about Cielo's partnership with O2 below:


About Cielo
Cielo is the world's leading strategic Recruitment Process Outsourcing partner. Under its WE BECOME YOU™ philosophy, Cielo's dedicated recruitment teams primarily serve clients in the financial and business services, consumer brands, technology and media, advanced manufacturing, life sciences and healthcare industries. Cielo's global presence includes 2,000 employees, serving 154 clients across 92 countries in 36 languages. Recognized as the most technology-enabled RPO provider, Cielo believes that technology is only as valuable as the human experience it improves. For more information, visit


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