BROOKFIELD, WI – July 29, 2021 – Cielo, the world’s leading strategic Recruitment Process Outsourcing (RPO) partner, has earned a leadership position on Everest Group’s 2021 North America Recruitment Process Outsourcing PEAK Matrix® report for a third consecutive year.

High Res PEAK 2021 RPO In North America For Cielo

“We’re honored to see Everest Group recognize the impact we have made through our creative and agile talent acquisition strategies,” said Greg Summers, President – North America at Cielo. “Over the past year, we stood with our clients to deliver the solutions they needed to navigate challenging conditions. At a time when organizations and their responses to the pandemic were critically important, our recruitment teams leveraged their significant industry experience to help clients protect their employer brand and engage positively with both candidates and employees. As the hiring landscape continues to evolve, we look forward to delivering impactful partnerships with future-proof talent strategies that continue to deliver value for leading organizations.”

This year’s recognition validates Cielo’s visionary approach to talent acquisition during a period of significant change. In 2020, Cielo made investments throughout our technology consulting, employer branding and executive search practices in response to the evolving needs of businesses, allowing us to serve as a trusted strategic advisor to our client partners in addition to meeting their hiring goals.

“Cielo continues to emerge as a top provider in the North American RPO market, reflecting the firm’s highly-differentiated approach to talent acquisition and commitment to innovation,” said Arkadev Basak, Vice President of Everest Group. “Through tech-enabled RPO solutions powered by Cielo TalentCloud and a growing range of service offerings, Cielo has achieved true strategic partnerships with clients that position them to succeed together in a highly-competitive market.”

Illustrating Cielo’s market-leading partnerships in North America, Cielo and a leading provider of insurance, warranty and support services were able to drive exceptional business outcomes in 2020 despite unprecedented conditions for hourly hiring. By leveraging our extensive data and competitor insights, investing in creative recruiting strategies and implementing agile technological solutions, we helped our client partner hire over 7,000 new individuals in 2020, a 20% increase from 2019.

In another example of our impact, the country’s leading medical distributor, partnered with Cielo to build a workforce that moved supplies to frontline caregivers and their communities during the height of the COVID-19 pandemic. Our talent acquisition partnership allowed the healthcare leader to achieve a 157% increase in year-over-year hiring volumes and enabled the critical supply chain they needed to address the crisis.

Cielo also positioned high on the market impact portion of the assessment, which measures growth through market adoption, diversity of portfolio mix, and value delivered to our clients based on customer feedback. This achievement further validates Cielo’s strong client partnerships and technological investments, following our ninth consecutive placement on Everest Group’s Global Recruitment Process Outsourcing PEAK Matrix report in April.

Reflecting the strength and expertise of Cielo’s RPO team, other recent recognitions for Cielo include placement on the HRO Today 2020 Baker’s Dozen list as both No. 1 overall global RPO provider and No. 1 healthcare RPO for the seventh consecutive year. Cielo was also identified as a Leader in all categories of NelsonHall NEAT’s vendor evaluation for RPO, and received several other awards for delivering leading results to clients.

The Everest Group evaluated 31 RPO service providers to assess market impact and overall vision and capability, grouping them into three categories: Leaders, Major Contenders and Aspirants. Leaders, like Cielo, were placed in the top quadrant for both market impact and vision and capability. Market impact is based on market adoption, portfolio mix, and value delivered. Vision and capability evaluates vision and strategy, scope of services, innovation and investments, and delivery footprint.

About Cielo 
Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner and industry innovator delivering RPO, Total Talent Acquisition, consulting and executive search services in over 100 countries. We design comprehensive, people-centric solutions and leverage our Cielo TalentCloud platform, featuring CRM, AI, automation and analytics capabilities – to help our clients find, attract and hire the specific talent to move their businesses forward. To learn more, visit