BROOKFIELD, WI (October 22, 2018) – Winners of the 2018 North American Talent Board Candidate Experience (CandE) Awards included six clients of Cielo, the world’s leading Recruitment Process Outsourcing provider. Cielo partners with organizations to help them take a candidate-centric approach to their recruiting and hiring processes.

The CandE winning Cielo clients are:

The CandEs are handed out by Talent Board, which assesses employers’ processes and candidate experiences with two rounds of surveys. Round One captures and evaluates an employer’s recruitment processes and practices that impact candidate experience. Round Two then surveys a random sampling of the employer’s candidates from 2018 – both those hired and not hired – to get their perspectives on whether they would refer other job seekers to the organization, reapply themselves, and how their experience as a job candidate would affect their business relationship status with the organization.

“Having our partners be celebrated for providing an excellent candidate experience is incredibly gratifying and validates our commitment to putting candidate experience at the heart of all our recruiting efforts,” said Sue Marks, Cielo’s Founder and CEO. “We know that people have more options than ever before when it comes to looking for a job, and that companies need to treat candidates like customers throughout the process. The technology has to be right, and the human interaction has to be there at critical moments to make the candidate feel valued whether they secure the position or not.”

Cielo’s partners shared their enthusiasm for the improvements to their candidate experience that led to their CandE recognition:

“Hiring is a two-way street. Viewing our entire recruitment journey through a candidate lens pushes us to meet the changing needs of candidates, builds the framework for a positive experience, and increases our success rate to bring top talent into our organizations. We are thrilled to be recognized as a leading employer in candidate experience. Thank you, Talent Board!” – Seth Feltman, Associate Director, Talent Acquisition Operations, Boehringer Ingelheim

“At Celanese, we are committed to providing candidates with an engaging experience that aligns with our values, and Cielo has been a great partner in making that happen.” – Jim D’Amico, Global Talent Acquisition Leader, Celanese

“To be successful in our industry, we need to find the best talent out there, and we can’t do that without providing a world-class, consumer-grade candidate experience. Working with Cielo helped us identify ways we could make the application and interview process the best it could be, and being recognized for a CandE Award shows how far we’ve come.” – Ed Ryabovsky, Head of Talent Acquisition, The Linde Group

“Princeton Health's focus is on the well-being of our community. That focus encompasses caring about the people we hire now, or in the future, who might also become our patients. Partnering with Cielo has helped us do that, providing a candidate experience that is caring and nurturing that will then translate into a caring and nurturing patient experience in the future.” – Christiane R. Schmidt, Vice President, Human Resources & CHRO, Penn Medicine Princeton Health

“The strategic improvements to our recruitment processes we continue to make, in partnership with our talent partner, Cielo, has favorably positioned us for some of our most aggressive hiring periods in years. Our candidates are treated to an engaging high-touch experience that helps them fully understand the role, get a glimpse of our culture and ultimately join our team to become productive right away. Being recognized by Talent Board is further proof that investing in the candidate experience pays off.” – Phaedra J. Grove, Senior Director, Talent Acquisition, Reynolds American Inc.

“Being recognized by Talent Board for providing a great candidate experience is incredibly gratifying. It validates the focus we place on making sure the people who want to come work with us are treated with professionalism and respect. We know that this helps us attract the best talent.” – Melkeya McDuffie, Vice President, Talent Acquisition, Waste Management

Cielo also has seen its work with clients around the world recognized, including Becton Dickinson and Western Union, which both were recognized at the 2017 EMEA Candidate Experience Awards.

About Cielo
Cielo is the world’s leading pure-play provider of Recruitment Process Outsourcing (RPO) partner. Cielo leverages its global reach, local talent acquisition expertise and customized solutions to help clients achieve a sustained advantage and outstanding business outcomes through their talent practices. Cielo’s dedicated recruitment teams serve clients in the financial and business services, consumer brands, technology and media, engineering, life sciences and healthcare industries. Cielo’s global presence includes more than 2,000 employees, serving 154 clients across 92 countries in 36 languages. Cielo knows talent is rising – and with it, an organization’s opportunity to rise above. For more information, visit

About Talent Board
Talent Board is a non-profit organization focused on the elevation and promotion of a quality candidate experience. The organization, Candidate Experience (CandE) Awards program and its sponsors are dedicated to recognizing the candidate experience offered by companies throughout the entire recruitment cycle and to forever changing the manner in which job candidates are treated. The CandE Awards also serve as a benchmarking program to raise awareness of the benefits of a positive candidate experience and highlight the processes, methodologies and technology that can enhance the recruiting experience as demonstrated by the winning organizations. More information can be accessed at