Responsible business practices

Responsibility in action: Shaping a sustainable future of work

People. Planet. Progress. Our approach to responsible business.

At Cielo, responsible business isn't a separate initiative — it's how we operate. As a global leader in talent strategy and acquisition, we are committed to making the future of work brighter and more sustainable through our three-pillar approach: people, planet, and progress. Our journey toward responsible business practices spans nearly two decades, demonstrating our long-term commitment to creating positive change by embedding ethics and environmental stewardship into everything we do.

One act of kindness

We believe our actions today shape the workplace of tomorrow. By integrating sustainability and ethics into everything we do, we're creating measurable impact that drives real value for our people, our clients and our planet.

Marissa Geist, CEO Cielo
Marissa Geist CEO Headshot

People: Building strong communities

Our commitment to social impact has evolved into a truly global movement, creating positive change for our people and communities through:

  • Community Investment: Leading global impact through our Centralized Charity Committee and a strategic partnership with Big Brothers Big Sisters
  • Engagement: Fostering inclusion through our Employee Network Groups (ENGs) and global panels like Pride and International Women’s Day
  • Ethics: Launching our new Global Code of Conduct to set the highest standards for our teams
  • Volunteering: Driving community impact through Celebrate Cielo and expanded employee volunteer programs
Volunteering

Impact in 34 countries

Driving global social change through expanded paid volunteer programs and community celebrations.

Our Employee Network Groups are where the magic happens. They're spaces where people can share their experiences and learn from each other. When you bring different perspectives together like this, it creates ripples of positive change that touch every corner of our global organization.

Planet: Driving impact through sustainable stewardship

Our 2026 milestones reflect our bold commitment to creating measurable, lasting change for the environment and our communities:

  • Climate action: Advancing our science-based targets, completing carbon footprint assessment and planting trees through International Tree Foundation and One Tree Planted
  • Operational excellence: Implementing LEED-certified facilities and leveraging Persefoni for precision environmental tracking
  • Ethical procurement: Strengthening our value chain through sustainable and green-focused purchasing policies
International Tree Foundation and One Tree Planted logos over a photo of trees

1.7 million trees planted

Restoring global ecosystems through honorary donations on behalf of our clients.

We turn our environmental commitments into action. Projects like our LEED-certified spaces and science-based targets are the building blocks of a more sustainable future.

Progress: Driving ethical innovation and sustainable talent strategy

Our Current Impact

In a groundbreaking achievement for the talent acquisition industry, we've secured ISO/IEC 42001 certification for our AI management systems. This certification demonstrates our commitment to developing AI solutions that are both powerful and ethical.

Cielo’s commitment to environmentally responsible AI guides everything we do. By optimizing digital infrastructure and monitoring carbon impact, we drive sustainable innovation.

Our approach to responsible innovation includes:

  • Ethical development: Ensuring ethical AI development and implementation
  • Transparency: Maintaining transparent AI policies and practices
  • Environmental efficiency: Optimizing AI systems to use less energy and resources
  • Continuous monitoring: Regularly tracking both AI impacts and emissions

Our Future Commitment

Looking ahead, Cielo focuses on evolving strategies to drive deeper, long-term value to make our imprint for a better world:

  • Sustainable Design: Embedding environmental stewardship directly into product development
  • Decarbonization Strategy: Building a comprehensive roadmap to reduce global carbon footprint
  • Global Impact: Expanding community reach to drive social value in every region served
  • Enhanced Governance: Strengthening frameworks to ensure growth is sustainable and ambitious

Committment in action.

Turning responsible innovation into lasting impact for our people, our clients, and the global communities we serve.

Our approach isn't just about doing good — it's about creating lasting value. By meeting evolving client expectations, attracting top talent, building a strong brand reputation, and supporting sustainable growth, we're demonstrating that responsible business practices are fundamental to long-term success.

FAQs

At Cielo, responsible business means embedding ethics, inclusion and environmental stewardship into the core of how we operate. It is our commitment to ensure that every talent strategy we design and every technology we deploy creates a positive, lasting impact on the global workforce and the world we share.

Responsible practices are fundamental to our long-term success and our ability to drive value for our partners. By prioritizing ethical innovation and sustainability, we meet evolving client expectations, attract top-tier talent, and build a brand reputation rooted in integrity and future-readiness.

We drive social impact through several key global initiatives:

  • Inclusion: Fostering belonging through Employee Network Groups (ENGs) and global panels like Pride and International Women’s Day
  • Ethics: Upholding the highest standards through our Global Code of Conduct
  • Volunteering: Engaging our global teams through Celebrate Cielo and expanded paid volunteer programs to support communities in 34 countries

Cielo is committed to measurable environmental action through:

  • Climate Goals: Working toward 2026 science-based targets and completing regular carbon footprint assessments
  • Green Operations: Implementing LEED certification for facilities and using Persefoni for precision tracking
  • Reforestation: Planting over 1.7 million trees through our partnership with One Tree Planted

We track our progress through rigorous benchmarks, including:

  • ISO/IEC 42001 certification for ethical AI
  • Science-based environmental targets
  • Data-driven monitoring of our global volunteer and community investment programs

Our commitment to responsible business provides our clients with ethical, sustainable, and compliant talent solutions. Our clients can trust that we will design talent strategies to minimize environmental impact and maximize social value and integrity.