Leading responsible AI in TA with ISO 42001 certification

MILWAUKEE, WI – Cielo, the world’s leading Talent Acquisition Partner, has achieved ISO 42001 certification, making it among the first to meet the highest international standard for AI management systems.

Zertia, a specialized AI audit and certification body, completed the audit and awarded it with zero non-conformities – a rare outcome that validates the trustworthiness and reliability of Cielo’s technology.

The certification process was accelerated by AI governance technology partners FairNow and OneTrust.

“The demand for ISO 42001 is growing rapidly but Cielo is the first RPO and one of the first companies in the HR technology space to implement a robust AI governance program and get ISO 42001 certified. I applaud their innovations in AI and how they have prioritized governance to build trust with customers. They are leaders in this space."

– Guru Sethupathy, CEO and Co-founder, FairNow

What this means for clients

For organizations partnering with Cielo, this certification delivers tangible benefits:

Confidence that AI-powered recommendations and decisions are fair, unbiased and explainable
Independent verification that their data is handled with the highest standards of security and ethical consideration
Reduced risk of AI-related compliance issues in talent acquisition processes
A partner whose AI governance meets international standards, protecting their business including their employer brand and candidate experience

"Cielo’s certification reflects their leadership and commitment to responsible AI. In a sector where decisions impact people so directly, implementing a structured AI management system is a strategic move to manage risk and align with frameworks like the EU AI Act. We’re proud to support their vision for ethical and secure AI."

– Jose Manuel Mateu de Ros, Founder & CEO, Zertia

Why ISO 42001 matters

ISO 42001 verifies Cielo’s ability to deliver:

Transparent AI decision-making processes that clients understand and trust
Robust risk management frameworks specifically designed for AI
Ethical considerations embedded throughout the AI development lifecycle
Continuous monitoring and improvement of AI systems

"In a market where AI adoption is outpacing governance, trust must be built on proof, not just promises. Our dual ISO 27001 and ISO 42001 certification is that proof – validating our commitment to human-centric AI where powerful insights are always guided by accountable human oversight."

– Gevangee Desai, Vice President – Information Security Compliance, Cielo

As one of the first wave of global organizations to achieve ISO 42001 certification, Cielo continues to lead with cutting-edge talent acquisition solutions. From its AI-powered software suite to Cielo TalentCloud, every tool Cielo builds is backed by a system that manages fairness, transparency and risk — now independently certified to the highest international standard.

"We're continuously expanding our AI capabilities while maintaining the gold standard in responsible innovation to move our clients’ businesses forward,” said Matt Jones, Chief Product Officer at Cielo. “On the horizon are more groundbreaking tools that combine the power of artificial intelligence with the assurance of world-class governance."

About Cielo

Cielo is the world's leading Talent Acquisition Partner. We deliver a better talent experience for everyone through Talent Acquisition, Search, Consulting, and Digital Accelerators™. With our fresh approach – we design and build comprehensive, proven solutions inspired by technology to find and keep the unique talent that elevates our clients above the competition. To learn more, visit cielotalent.com.

Media contact

Annamarie Andrews

marketing@cielotalent.com

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