BROOKFIELD, WI – March 1, 2018 – Cielo (formerly Pinstripe), the world’s leading strategic Recruitment Process Outsourcing (RPO) partner, broadens its service offerings with the launch of a Build-Operate-Transfer RPO solution. This model is aimed at organizations that eventually want to operate internally all or part of their own talent acquisition function, but are seeking a partner with experience at scale to help realize the transformation of their talent acquisition strategy. This offering will bolster the internal team with experts who accelerate change by designing their recruitment process, candidate experience and technology stack while also building the team that will deliver to steady state performance.

“Cielo recognizes there are many experienced Human Resource executives who ultimately want another option outside of ‘build or buy.’ Launching Build-Operate-Transfer RPO is a direct response to market demand for rapid innovation and transformation, combined with the flexibility to transition back the day-to-day recruitment operations management when the program reaches steady state performance. Cielo has proven we can do this at a speed and scale that is difficult to replicate exclusively with internal teams, technology partners or external consultants,” said Sue Marks, Cielo’s Founder & CEO.

Many companies have taken important steps to start their transformation journey, seeking to build a leading edge talent acquisition function. They need a solution that delivers measurable results to meet their business demands quickly.

The Build-Operate-Transfer model will help them get there:

  • Build: Cielo works with the customer to understand their business goals and related talent acquisition strategy. Together, we design and build a scalable talent acquisition vision and roadmap for the next 2-4 years, incorporating the most progressive technology-enabled process and team structures, with a focus on the employer brand, candidate and hiring manager experience.
  • Operate: Cielo implements, stabilizes and manages the start of that journey, providing technology enablement with full lifecycle recruitment services for a designated period of time.
  • Transfer: Cielo transfers all or part of the recruitment operations back to the customer, providing training, transition management, and as necessary a backbone of ongoing support services and technology.

This model builds on the success and experience from Cielo’s core RPO model, adding in design and consulting components to create a flexible solution, while meeting clients where they are in their innovation and transformational journey.

The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its #1 ranking on the HRO Today RPO Baker’s Dozen listing, PEAK Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall. Cielo knows talent is rising – and with it, an organization's opportunity to rise above.

About Cielo
Cielo is the world’s leading pure-play provider of Recruitment Process Outsourcing (RPO) partner. Cielo leverages its global reach, local talent acquisition expertise and customized solutions to help clients achieve a sustained advantage and outstanding business outcomes through their talent practices. Cielo’s dedicated recruitment teams primarily serve clients in the financial and business services, consumer brands, technology and media, engineering, life sciences and healthcare industries. Cielo’s global presence includes more than 2,000 employees, serving 154 clients across 92 countries in 36 languages. Cielo knows talent is rising – and with it, an organization’s opportunity to rise above. For more information, visit