BROOKFIELD, WI (October 31, 2019) – Winners of the 2019 North American Talent Board Candidate Experience (CandE) Awards included four clients of Cielo, the world’s leading Recruitment Process Outsourcing provider. Cielo partners with organizations to help them take a candidate-centric approach to their recruiting and hiring processes.

2020 CandE Awards

The CandE-winning Cielo clients are:

  • Boehringer Ingelheim
  • Celanese
  • Walgreens
  • Waste Management

The CandEs are awarded by Talent Board, who assesses employers’ hiring processes and candidate experiences with two rounds of comprehensive surveys. Round One captures and evaluates an employer’s recruitment processes and practices that impact candidate experience. Round Two then surveys a random sampling of the employer’s candidates from 2019 – both those hired and not hired – to get their perspectives on whether they would refer other job seekers to the organization, reapply themselves, and how their experience as a job candidate would affect their customer relationship status with the organization.

“Having our partners be celebrated for providing outstanding candidate experiences is incredibly gratifying and validates our commitment to putting candidate experience at the heart of all our recruiting efforts,” said Sue Marks, Cielo’s Founder and CEO. “We know that people have more options than ever before when it comes to looking for a job, and that companies need to treat candidates like customers throughout the process. The technology has to be right, and the human interaction has to be there at critical moments to make candidates feel valued whether they secure a position or not.”

“We’re thrilled to have a research partner like Cielo that invests in improving candidate experience for their clients,” said Kevin Grossman, Talent Board President. “We see every year in our benchmark research that there’s a definitive impact on an employer’s business and brand based on their candidates’ overall perception of fairness in the recruiting journey. Congratulations on their client CandE Awards this year!”

Cielo’s partners shared their enthusiasm for the improvements to their candidate experience that led to their CandE recognition:

“We are very happy to receive recognition for our efforts to create a positive experience for candidates. Oftentimes this critical component of recruitment is overlooked. For job seekers, candidate experience is a differentiator and is also viewed as a window into what it’s like to work at an organization.  We strive for balance between meeting the needs of candidates as they consider BI as an employer and our own needs as we evaluate future talent.”

– Seth Feltman, Associate Director, Talent Acquisition Operations, Boehringer Ingelheim

“At Walgreens, engaging and empowering our team members so they can take care of our customers is central to our purpose.  We know that our talent is our ultimate competitive differentiator. Cielo understands this and has been an excellent partner in providing an exceptional candidate experience to help attract and acquire the best talent in the country.”

-- Sean Barry, Senior Director, Talent Acquisition, Walgreens

The awards were handed out October 14 at a gala in Washington D.C.

About Cielo
Cielo is the world's leading strategic Recruitment Process Outsourcing (RPO) partner and industry innovator delivering RPO, Total Talent Acquisition, Consulting, and Executive Search services in 95+ countries. We design comprehensive, people-centric solutions and leverage Cielo TalentCloud – our award-winning technology suite featuring CRM, AI, automation, and analytics capabilities – to help our clients find, attract and hire the specific talent to move their businesses forward. To learn more, visit

About Talent Board

Talent Board and the Candidate Experience Awards, founded in 2011, is the first non-profit research organization focused on the elevation and promotion of a quality candidate experience with industry benchmarks that highlight accountability, fairness and business impact. The organization, Candidate Experience (CandE) Awards program and its sponsors are dedicated to recognizing the candidate experience offered by companies throughout the entire recruitment cycle and to forever changing the manner in which job candidates are treated. The CandE Awards also serve as a benchmarking program to raise awareness of the benefits of a positive candidate experience and highlight the processes, methodologies and technology that can enhance the recruiting experience as demonstrated by the winning organizations. More information can be accessed at