BROOKFIELD, WI (November 18, 2020) – Winners of the 2020 North American Talent Board Candidate Experience (CandE) Awards included four clients of Cielo, the world’s leading Recruitment Process Outsourcing provider. Cielo partners with organizations to help them take a candidate-centric approach to their recruiting and hiring processes.

The CandE-winning Cielo clients are:

Photo Candidate Experience Award Trophy

The CandEs are awarded by Talent Board, who assesses employers’ hiring processes and candidate experiences with two rounds of comprehensive surveys. Round One captures and evaluates an employer’s recruitment processes and practices that impact candidate experience. Round Two then surveys a random sampling of the employer’s candidates from 2020 – both those hired and not hired – to get their perspectives on whether they would refer other job seekers to the organization, reapply themselves, and how their experience as a job candidate would affect their customer relationship status with the organization.

“Having our partners celebrated for providing outstanding candidate experiences is incredibly gratifying and validates our commitment to putting the candidate journey at the heart of our efforts across the talent acquisition value chain,” said Sue Marks, Cielo’s Founder and CEO.

“We know that people have more options than ever before when it comes to looking for a job, and companies need to treat candidates like customers throughout the process. The technology has to enhance the experience, and the human interaction has to be there at critical moments to make candidates feel valued whether they secure a position or not,” said Greg Summers, President, North America.

Cielo’s partners shared their enthusiasm for the improvements to their candidate experience that led to their CandE recognition:

“At Celanese, we are committed to providing candidates with an engaging and informative experience that aligns with our values, and Cielo has helped us make that happen.” – Jim D’Amico, Global Talent Acquisition Leader, Celanese

“To be successful in our industry, we need to find the best talent out there, and we can’t do that without providing a world-class, consumer-grade candidate experience. Working with Cielo helped us identify ways we could make the application and interview process the best it could be, and being recognized for a CandE Award shows how far we’ve come.” – Ed Ryabovsky, Head of Talent Acquisition, Messer North America

“In a year that saw so much uncertainty, I am extremely proud of the way Walgreens and Cielo continued to partner to offer our candidates a consistently excellent experience. We are aligned in prioritizing care and convenience and I think that really resonates with candidates at all levels.” - Sean Barry, Head of Talent Acquisition - US, Walgreens

The awards will be handed out November 18-19 as part of a virtual conference.

About Cielo
Cielo is the world's leading strategic Recruitment Process Outsourcing (RPO) partner and industry innovator delivering RPO, Total Talent Acquisition, Consulting, and Executive Search services in 100+ countries. We design comprehensive, people-centric solutions and leverage Cielo TalentCloud – our award-winning technology suite featuring CRM, AI, automation, and analytics capabilities – to help our clients find, attract and hire the specific talent to move their businesses forward. To learn more, visit

About Talent Board

Talent Board and the Candidate Experience Awards, founded in 2011, is the first non-profit research organization focused on the elevation and promotion of a quality candidate experience with industry benchmarks that highlight accountability, fairness and business impact. The organization, Candidate Experience (CandE) Awards program and its sponsors are dedicated to recognizing the candidate experience offered by companies throughout the entire recruitment cycle and to forever changing the manner in which job candidates are treated. The CandE Awards also serve as a benchmarking program to raise awareness of the benefits of a positive candidate experience and highlight the processes, methodologies and technology that can enhance the recruiting experience as demonstrated by the winning organizations. More information can be accessed at


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