Fresenius Medical Care, based in Germany, is the world’s leading provider of products and services for people with chronic kidney failure. The company employs over 120,000 people in 50 countries and generated revenue of $19.1 billion USD (€17.5 billion) in 2019.

The challenge: Hiring for growth

Fresenius Medical Care has grown rapidly in recent years. To sustain the organization’s pace of innovation and advancement, they needed more research and development talent. Fresenius research and development departments’ remote locations further complicated recruiting for these critical roles. Upon hiring, the Cielo team took over 46 open positions, including a high number of aging ones.

Fresenius Medical Care’s growth rate made talent acquisition more important with each passing week. Requests for new hires continued at a pace of 10 per month. Fresenius Medical Care needed to find and hire the right research and development talent for critical roles like engineers, software developers, data scientists – and they needed to do so quickly.

The solution: A multifaceted talent acquisition program

In July 2018, Fresenius Medical Care hired Cielo to provide end-to-end talent acquisition support for specialist engineering and IT positions in research and development across multiple sites in Germany.

Cielo built a delivery team consisting of two onsite recruiters that were supported by the expert sourcers in Cielo’s Budapest service delivery center. The program included:

  • Sourcing candidates from geographies outside of Germany, selected based on availability of talent and likelihood of relocation to Germany
  • Supporting onsite recruiters with sourcing techniques
  • Involving recruiters in first round interviews to drive process forward and enable them to assess the candidates more effectively

The results: A pipeline of available and engaged critical talent

The strategic collaboration between Fresenius Medical Care and Cielo resulted in a strong pipeline of engaged talent in their applicant tracking system, which has helped lead to:

  • All existing requisitions filled within 18 months of the partnership launch
  • Reduced time to hire by 21%
  • Direct hiring (excluding agencies) ratio of 99%

All told, the talent acquisition approach for Fresenius Medical Care led to the hire of more than 120 employees in specialized high-qualified engineering and IT positions. These jobs filled the need for niche skillsets in remote locations and helped Fresenius Medical Care respond to the challenging talent market in Germany.


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