CLIENT CHALLENGE
A focus on forward-thinking talent acquisition has been critical to one Fortune 500 manufacturer’s evolution from its traditional roots to its digital leadership. The company is a top consumer brand in the U.S. and worldwide. When the HR team recognized an opportunity to enhance its recruitment process and underlying technology, the team sought an agile partner with business process and Lean/Six Sigma expertise. The objectives of the partnership are to reduce costs and time-to-hire while improving the hiring manager and candidate experience.

CREATING THE SOLUTION
Cielo partnered with the manufacturer to create an end-to-end Recruitment Process Outsourcing (RPO) solution for all of its U.S. operations. The company’s typical hiring needs across the nation range from manufacturing roles to scientists and engineers. Cielo streamlined the different business unit practices into a unified, best practice process and now manages the company’s entire hiring function, which includes:

  • Sourcing to meet diversity recruiting objectives
  • Targeted sourcing of passive candidates
  • Overseeing all related vendor relationships
  • Managing its Applicant Tracking System
  • Managing background checks and compliance
  • A paperless onboarding process that receives high marks from hiring managers, new employees and the HR team

DELIVERING RESULTS
Together, Cielo and the HR team have formed a transparent, integrated partnership that has met the HR team’s objectives of:

  • Reduced hiring costs
  • Increased candidate quality
  • Reduced time-to-fill

Additionally, when the OFCCP conducted a desk audit related to the manufacturer’s federal contract, Cielo stepped in to satisfy the labor-intensive audit requirements for the company’s previous RPO engagement. Cielo’s compliance expertise resulted in a successful audit and a technology-enhanced, timesaving process for audits going forward.