Client Challenge
One of the largest forest products companies in the world manages offices on three continents and employs more than 1,800 people. Though the global firm has a diverse collection of positions, from engineers to timber marketing managers to forestry specialists, there is a common denominator: every employee fits within the company’s culture. The hiring process was taxing internal resources, especially during a time of rapid expansion. The company decided to outsource recruitment for its highly-skilled positions.

Creating the Solution
Though several RPO providers viewed this engagement as too focused on hard-to-fill positions, Cielo recognized the opportunity to make a difference for this client. From the start of the partnership, it was clear that Cielo had a strong cultural fit with the global company.

Cielo developed solid relationships with the client’s HR team and hiring managers, learning their business and understanding their needs. The Cielo team designed a scalable sourcing and screening program to centralize and standardize hiring operations, and improve candidate quality and time-to-fill.

Delivering Results
Cielo met the company’s hiring needs and delivered added business value so successfully that the HR team engaged Cielo to scale up its hiring solution across the company. Cielo’s approach has increased the firm’s candidate acceptance rate to 92%, while hiring managers have rated Cielo a 4.16 out of 5 in terms of satisfaction.

In Brief
Manage recruitment for 35-50 niche positions

Solution
Cielo integrated with the client’s HR team to execute and improve recruitment

Results

  • 92% candidate acceptance rate
  • Hiring manager satisfaction rated 4.16 out of 5