BROOKFIELD, WI – March 21, 2013 – Pinstripe, Inc., the nation’s leading pure-play Recruitment Process Outsourcing (RPO) provider, today announced its inclusion on The Outsourcing Institute’s (OI) and Human Resource Executive® magazine’s (HRE) inaugural list of the “10 Best” RPO providers. Pinstripe ranked second overall among the best RPO providers and in the top three in the Value for Fees, Solution Delivery and General Service Capabilities categories.
“This recognition is based on client interviews and showcases the exceptional experience our recruiters and leaders bring to each and every client engagement,” said Sue Marks, Founder & CEO of Pinstripe, Inc. “Our success is ultimately measured by our clients’ satisfaction with our ability to consistently provide quality talent that helps them meet their business objectives.”
Clients surveyed by OI and HRE recognized Pinstripe for its ability to deliver well-defined client solutions and provide services at a cost that either met or exceeded clients’ expectations. In particular, Pinstripe was acknowledged for its cutting-edge tools and technologies that enable clients to hire a large quantity of quality talent rapidly and effectively.
In addition to its ranking as a “10 Best” RPO Provider, Pinstripe has also received five consecutive rankings on HRO Today magazine’s “Baker’s Dozen” list and was identified as a 2012 RPO Star Performer in the Everest Group PEAK Matrix. The firm also received the 2012 North America Recruitment Customer Relationship of the Year award from the Human Resources Outsourcing Association and entered into a successful equity partnership with private equity firm Accel-KKR, reaffirming Pinstripe’s independent position among RPO providers.
About the Ranking & Human Resource Executive Magazine
To assist companies in their analyses of RPO, The Outsourcing Institute , in association with Human Resource Executive® magazine, has conducted its first annual client-satisfaction survey of RPO providers. OI's "Top 10" rankings are based solely on responses from the clients of RPO providers. The rankings are based on the survey analysis of Human Capital Group LLC, an independent third party, and are not the opinion of OI. Responses were collected through an online survey, which was distributed indirectly by sending more than 40 RPO service providers the link to send to their clients. The RPO-vendor clients that responded represent more than 15 different industries.
In determining the overall ranking, the results were analyzed across four primary categories purposefully selected because they provide buyers with insight into some of the key criteria used in evaluating and selecting an outsourcing provider: understanding client needs, solution delivery, value for fees, and general-service capabilities.
After collection, the data was loaded into HCG's database for analysis and scoring. In addition to scoring each of the categories, categories and questions were weighted based on importance for determining the overall score for the providers. The calculated scores presented demonstrate the relative differences of the service providers based on the feedback of their clients. The "Top 10" overall ranking, and the ranking for each of the categories, can be found in the charts.