Pinstripe Honored with the HROA North American Customer Relationship Award For the Second Consecutive Year

Brookfield, WI – May 3, 2013 – Pinstripe’s partnership with The University of Virginia Health System (UVA) was recognized as the North America Recruitment Customer Relationship of the Year during the Ninth Annual Human Resources Outsourcing Association (HROA) Awards Gala last evening.

The HROA Awards, under this year’s theme “Be Transformed,” recognize and promote the organization’s vision and mission to be the single recognized community for improving the quality, effectiveness, and efficiency of outsourcing as part of an overall HR service delivery strategy.

The winning relationship was a partnership between UVA and Pinstripe Healthcare for a year-long, project-based solution with the goal of solving their talent acquisition challenges in the operating room and increasing UVA’s competitive advantage in nursing talent. Working closely with UVA’s internal team to achieve both timely results and a sustainable solution, Pinstripe Healthcare improved UVA’s recruitment process by implementing technology and best practices. The year-long partnership accomplished UVA’s goals and clearly increased the quality of nurses being hired and reduced its dependency on traveling nurse services. The strategic results included: 350 positions filled with an average time-to-fill of 64 days; Hiring Manager Interview to Offer Ratio of 1.6:1; 74% reduction in travelers’ contracts in 12 months; saved a minimum of $1.1 million over the duration of the partnership. The complete partnership story can be found on our website.

“Pinstripe Healthcare helped us become more effective in finding the nurses we need to provide high quality patient care. Our dedicated recruitment team acted as if they were truly employees of UVA and really understood the type of nurse that would be successful in our academic medical center environment. During our partnership, there was a marked difference in the quality of the candidates we interviewed and hired,” said Lorna Facteau, Chief Nursing Officer for the The University of Virginia Health System.

Pinstripe took home the same award at the 2012 ceremonies for their partnership with ValueOptions. That relationship focused on the importance of a customized solution despite the restraints of a clearly defined project. The partnership between ValueOptions and Pinstripe Healthcare has proven that even in a tight timeframe with clearly defined requirements, a solution can be tailored to fit the exact needs of the situation, and through a strong project team, quickly refined and adjusted to meet changing needs. Fast and efficient does not have to mean out-of-the-box.

About the HROA
The HROA is the definitive independent organization for all those who purchase, provide, or participate in HR transformation and outsourcing. Its mission is to educate, promote research, publish, recognize, and provide networking opportunities to foster professionalism in HR transformation and HR outsourcing around. Its membership encompasses over 7,500 HR executives, including the largest 50 buyers, the top 30 providers, the leading sourcing advisors and attorneys, and the best thought leaders in HR Transformation. The HROA brings its diverse membership together to set standards and practices, provide peer networking, and maintain a robust curriculum. For information about the HROA, visit and follow @HROA on Twitter.