Unless you’ve been living under a rock, you’ve heard about how artificial intelligence will affect recruitment. (If you have been living under a rock, read this, this, this or this to catch up.) Most predictions paint a future that looks very different, but with little idea of how we actually get there. Sort of like a sci-fi movie – we don’t see much in the transitions, we just know that we all end up wearing uniforms and flying spaceships.
Recruitment in the future will, just like everything else, have more automation. But the automation must be careful and intentional – remember that we have gotten this wrong before (looking at you, ATS industry). It can’t be just an arms race to see who can use the most automation. It’s about crafting an experience for each candidate to give them the right amount of technology mixed with the right amount of human touch. We must not forget that job seeking is a deeply personal and emotional experience.
AI will no doubt transform the way companies do their hiring. It is clear to me that RPO providers are uniquely positioned to help lead companies through these changes, because they bring with them the following strengths:
The step change in recruitment is coming. Technology will soon alter how we hire each other, but not how we want to experience being hired. By combining technological expertise with thoughtfully crafted experiences, RPO partners are the best resource to help businesses forge their path in the new world.
Interested in hearing from recruitment technology experts on upcoming talent acquisition technology innovations? Checkout Cielo's live discussion, Innovation Roundtable: The Vision for Recruitment in 2018.