Cielo Tops Buyer Satisfaction Ranking

BROOKFIELD, WI – June 20, 2017 – Cielo (formerly Pinstripe), the world’s leading strategic Recruitment Process Outsourcing (RPO) partner, is being recognized as a top five service provider with the highest buyer satisfaction in a 2017 report issued in June by Everest Group, a consulting and research firm focused on strategic IT, business services and sourcing that covers the RPO industry. The report further recognized high buyer satisfaction with Cielo’s superior next-generation metrics.

The report entitled “’RPO Buyers are Satisfied’ – Truth or Myth” examines multiple aspects of RPO provider and buyer engagements. The analysis of more than 25 RPO providers is based on quantitative and qualitative insights generated from interviews and surveys of more than 140 enterprises. Drivers for RPO adoption were divided into two categories: traditional drivers, such as cost reduction, process improvement and access to technology, and next-generation drivers, such as advanced analytics, impacting top-line growth and offering innovation and value-added services. Cielo was recognized for its ability to help its clients realize both traditional and next-generation drivers.

“In a report that concludes that many buyers are increasingly dissatisfied with their RPO providers and further that those providers are struggling to meet the next-generation needs of their clients, we are very proud to stand against the norm,” said Sue Marks, Cielo’s Founder & CEO. “This recognition affirms our reputation for leading the industry by establishing new table-stakes, thereby redefining what it means to provide RPO solutions.”

“Cielo’s strong focus on innovation has helped satisfy the next-generation needs of its clients,” said Arkadev Basak, Practice Director at Everest Group. “Well-planned and calibrated investments in digital and a strong focus on recruitment experience has helped it emerge ahead of the curve.”

For more information about Cielo’s innovative talent solutions that are delivering the highest levels of client satisfaction, please visit

About Cielo
Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. Under its WE BECOME YOU™ philosophy, Cielo’s dedicated recruitment teams primarily serve clients in the financial and business services, consumer brands, technology and media, engineering, life sciences and healthcare industries. Cielo’s global presence includes 2,000 employees, serving 143 clients across 91 countries in 33 languages. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual top three leadership position on the HRO Today RPO Baker’s Dozen listing, PEAK Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall. Cielo knows talent is rising – and with it, an organization's opportunity to rise above. For more information, visit