BROOKFIELD, WI – October 3, 2016 – Cielo (formerly Pinstripe), the world’s leading strategic Recruitment Process Outsourcing (RPO) partner, today announced its fourth consecutive top three ranking on the Baker’s Dozen list of global RPO firms, published by HRO Today magazine. Cielo’s rankings were impressive across the board. The firm was specifically recognized as:
“The most important dimensions for us on the Baker’s Dozen ranking are the number one position in Breadth of Service, a dimension of complexity, and Quality of Service, the acknowledgement that we deliver great service and experiences to our clients," said Sue Marks, Cielo’s Founder and CEO. “Cielo’s sustained excellence is a testament to our client satisfaction focus and the ability of our systems to flex and scale. These rankings are validation of the business results we achieve with our clients in the most complex and challenging solutions.”
Top rankings across the Baker’s Dozen categories follow an already successful year of recognitions for Cielo. To date in 2016, Cielo has been named Peak Matrix Leader and Star Performer by Everest Group, Industry Leader by NelsonHall and won the North America Partnership in Recruiting Excellence award with client partner Health First.
The HRO Today Baker’s Dozen list is a particularly compelling ranking as it is based exclusively on customer satisfaction ratings by buyers of the service.
"Teleflex sought an RPO partnership with Cielo in order to get the best possible talent for the future success of our organization. Cielo has helped bring us process improvement and strong data analytics – Teleflex got a strategic partner with Cielo,” said Mike Cummings, Vice President of Human Resources – The Americas for Teleflex, a global provider of medical technologies designed to improve the health and quality of people’s lives. “Because of the nature of our business, talent acquisition can be very complex. My Cielo team rises to every occasion, ensuring we are able to scale with the needs of the business. Cielo helps us drive the Teleflex Advantage; our company is defined by growth, a culture that thrives on shared vision and values, and people – who are at the center of everything we do."
“Cielo has continued their strong performance on our ranking, being ranked as a top three provider for the fourth consecutive year. Cielo is a top global choice for recruitment process outsourcing, particularly for large-scale, high-complexity programs,” said Elliot Clark, CEO of HRO Today.
Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. Under its WE BECOME YOU™ philosophy, Cielo’s dedicated recruitment teams primarily serve clients in the financial and business services, consumer brands, technology and media, engineering, life sciences and healthcare industries. Cielo’s global presence includes 1,400 employees, serving 130 clients across 69 countries in 32 languages. The industry has verified Cielo’s reputation for executing innovative solutions that provide business impact through numerous awards and recognitions, including its annual top three leadership position on the HRO Today RPO Baker’s Dozen listing, Peak Matrix Leader placement by Everest Group and Industry Leader designation by NelsonHall. Cielo knows talent is rising – and with it, an organization's opportunity to rise above.
About the Survey & HRO Today
HRO Today’s Baker’s Dozen rankings are based solely on feedback from buyers of the rated services; the ratings are not based on the opinion of the HRO Today staff. We collect feedback annually through an online survey, which we distribute both directly to buyers through our own mailing lists and indirectly by sending service providers the link to send to their clients. In order to determine an overall ranking, we analyze results across three subcategories: service breadth, deal sizes, and quality. Using a predetermined algorithm that weighs questions and categories based on importance, we calculate scores in all three subcategories as well as an overall score. The rankings are based on those scores. While we do not claim that our methodology is the only viable ratings program available, we do vouch for its statistical validity.