Cielo Research Links Productivity and Profitability to Maturity of Talent Acquisition Functions in European Businesses

BROOKFIELD, WI – October 19, 2017 – An assessment of 400 talent programs in seven European countries proves organizations with high-performing talent acquisition functions are more likely to operate at a high level of productivity than their less effective peers.

The report, titled "European Talent Acquisition Trends: Productivity, Profitability and Personal Impact," from Cielo, the world’s leading strategic Recruitment Process Outsourcing (RPO) partner, found that 31% of companies with High Impact talent acquisition functions feel that they are operating at maximum productivity, compared with only 4% of companies with Low Impact talent acquisition functions. And 68% of companies with High Impact talent acquisition functions report an increase in profits last year compared with only 31% of companies with Low Impact talent acquisition functions.

Cielo categorized respondents as High, Medium or Low Impact based on the effectiveness of their talent acquisition functions across 12 strategic and core dimensions. High Impact talent acquisition functions are mature with articulated strategies that shape business decisions. Low Impact talent acquisition functions are weak at core talent acquisition tasks and ineffective at measurement.

The report also found the biggest challenge facing talent leaders in all categories is the skills shortage. Other challenges cited as significant barriers include: retention of new starters, changing political landscape and increasing cost per hire.

Respondents who work with an RPO provider to support their talent acquisition process have a more significant impact on business outcomes than exclusively in-house teams. RPO partnerships outperformed at: innovating to meet the demands of the business; delivering quality hires consistently; and demonstrating agility to meet changing demands.

Seb O’Connell, Cielo’s Managing Director of Europe and APAC, commented: "Whilst it is understood that Talent Acquisition is not the only influence on the profitability of an organization, the difference in profitability between the Low Impact and the High Impact functions is so significant that it has to be considered as a core contributing element. The research proves organizations that appropriately invest in their talent acquisition function see the most value."

About Cielo
Cielo is the world’s leading strategic Recruitment Process Outsourcing (RPO) partner. Under its WE BECOME YOU™ philosophy, Cielo’s dedicated recruitment teams primarily partner with clients in the financial and business services, consumer brands, technology and media, engineering, life sciences and healthcare industries. Cielo’s global presence includes 2,000 employees, serving 143 clients across 91 countries in 33 languages. Cielo knows talent is rising – and with it, an organisation's opportunity to rise above. For more information, visit cielotalent.com.