HRZone: Why HR Must Make More Use of Talent Metrics

Cielo’s Chief Innovation Officer, Sue Brooks, recently had an article featured on HRZone, entitled, “Why HR must make more use of talent metrics.” In this article, Brooks references the Talent Activation Index, Cielo’s inaugural research study on the importance of acquiring and activating talent, which shows that business results are directly tied to a more sophisticated use of talent metrics.

Excerpts from the article:

Cielo’s recent Talent Activation Index reveals a direct link between talent metrics and business success. The survey, which included over 750 global HR and talent management professionals, reports that respondents from high performing businesses, or ‘leaders’, are nine times more likely to use sophisticated metrics to measure the quality of their workforce than low performing organisations, or ‘laggards’ (43% versus 5%).

Talent analytics are not just important in terms of business success, but they could also be a major step in terms of HR’s place within the corporation. The human resources department has long strived to have a more direct impact on the running of an organisation. Although talent professionals themselves are more than clear that HR is a vital function for any business, having a set of figures and reports demonstrates this clearly to the senior members of the business. If HR specialists are going to become the true board advisers that they wish to be, it is perhaps vital to be able to communicate in the language of business, i.e. by giving detailed analysis through talent metrics.

Producing talent metrics will clearly become more and more important to the HR community as workforces continue to diversify in terms of age, gender and culture. However, this doesn’t mean that the process needs to be addressed by the department alone. Clearly it would be beneficial to communicate with other business areas in order to make the most of this strategy. For example, liaising with those in commercial management can help with incorporating areas of business strategy into the analytics. In the same way, using members of the accounting team who are experienced in dealing with data can help produce the most sophisticated reports possible.

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