ASHHRA 2015: Let’s Get the Team on the Bus

We had the opportunity to witness a tremendous amount of thought leadership at ASHHRA’s 51st annual conference and expo for strategic leaders in healthcare. Now, our mission is to transform that knowledge into action. Three days of learning and networking cannot be consolidated into to a brief blog post, and I would be doing the event a disservice to try.

Jon Gordon, bestselling author and motivational speaker, kicked off the conference with an opening keynote. Of the many important points he made, one stood out to me the most. He said, “Once you know what you stand for, decisions are easy.”

"Once you know what you stand for, decisions are easy." -Jon Gordon

This may sound simple, but I know of so many healthcare organizations that have skipped defining their beliefs because they think it is inconsequential. These same organizations are now struggling to, “Get the team on the bus,” as Gordon puts it. Every organization should have a strong foundation of core beliefs that employees can rally behind, and that enable leaders to act decisively. The healthcare industry’s rapid change makes the need for foundational visions especially relevant.

Many important themes rippled through the event and I want you to consider these 12 bite-sized thought pieces because I believe they will add value to any organization:

  1. 79% of people quit their jobs because they do not feel appreciated.
  2. We do not get burned out because of what we do, we get burned out because we forget why we do it.
  3. Purpose drives quality.
  4. Complaining is like vomiting. Afterwards you feel better, but everybody else feels sick.
  5. In leadership, it is key to be an “over-believer.”
  6. Positivity is a game changer.
  7. Think like a rookie, don’t have the “curse of experience.”
  8. Leadership is the transfer of belief.
  9. Speak with the language staff uses, rather than using “leadership speak.”
  10. Spend 80% of your time with 80% of the well-performing people.
  11. 42% of people in healthcare feel like the organization does not help them with their job and eventually burn out.
  12. 85% of the workforce believes in their organization’s mission.

I walked away from ASHHRA with quality information and best practices, topped off with leadership fuel for the next year. As you go into 2016, be mindful of your organization’s values and beliefs. Make sure they reflect who you are as a business – as well as your aspirations for the future. This is key to getting your team on the bus and driving business results. With clear values in place, you will stand ready to build on your future without the fear and indecision that accompany a lack of vision.


Post contributed by Jeff Jurinak, Healthcare Client Services Manager. Connect with him on LinkedIn.